I am happy to receive returns for exchange or refund for any reason.
STRICTLY NO RETURNS OR REFUNDS ON CUSTOM DESIGNS.
Items must be returned within 14 days of receipt.
Before returning any item/s please contact me first.
Items must be unworn, unwashed and with tags still attached.
Please include a note with your order number, full name, email address, postal address, date of purchase and details of the return or exchange.
All parcels should be sent securely packaged via a recorded delivery method for security. I cannot be held responsible for lost parcels.
Refunds will usually be given within 14 working days of receipt of the parcel.
IMPORTANT! : Overseas customers please be sure to mark all returns as 'returned goods' to avoid incurring any customs charges. I will not collect returned parcels with customs charges to pay and they will be returned to you. If you have any concerns please ask your local postal service for advice on filling out your customs form.
Unless there is a fault with the item the customer is liable for all return postage costs.
Failure to comply with these instructions may result in refusal or delay of your refund.
Ground Floor Flat,
5 Pearson Street